Recall Details For: 2016 NISSAN MURANO HYBRID
NHTSA CAMPAIGN NUMBER - 21V774000
- RUNNING SEQUENCE NUMBER: 183483
- NHTSA CAMPAIGN NUMBER:21V774000
- VEHICLE/EQUIPMENT MAKE: NISSAN
- VEHICLE/EQUIPMENT MODEL: MURANO HYBRID
- MODEL YEAR: 2016
- MFR CAMPAIGN NUMBER : R21B4, R21B5
- COMPONENT DESCRIPTION: HYBRID PROPULSION SYSTEM
- MANUFACTURER THAT FILED DEFECT/NONCOMPLIANCE REPORT: Nissan North America, Inc.
- BEGIN DATE OF MANUFACTURING:
- END DATE OF MANUFACTURING:
- VEHICLE, EQUIPMENT OR TIRE REPORT: V
- POTENTIAL NUMBER OF UNITS AFFECTED: 7634
- DATE OWNER NOTIFIED BY MFR: 20220331
- RECALL INITIATOR (MFR/OVSC/ODI): MFR
- MANUFACTURERS OF RECALLED VEHICLES/PRODUCTS: Nissan North America, Inc.
- REPORT RECEIVED DATE: 20211004
- RECORD CREATION DATE: 20211005
- REGULATION PART NUMBER:
- FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER:
DEFECT SUMMARY: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
CONSEQUENCE SUMMARY: A loss of drive power increases the risk of a crash.
CORRECTIVE SUMMARY: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
RECALL NOTES: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
UNIQUE COMPONENT NUMBER: 000114528002011733000001423
